When will my order ship?
All of our orders typically process + ship within 2-3 business days. (We do not ship on weekends or holidays). You will then receive a confirmation email with your tracking information. Once your order ships you should receive it in 2-5 business days depending on your location within the United States. International orders may take 15-22 days to arrive.

How much are the shipping costs?
All U.S. orders qualify for FREE standard shipping. You can also upgrade to priority shipping for $9.95 at checkout. International orders will be charged at checkout and prices vary depending on package weight + size. Please note, international packages are shipped with tariffs, duties + taxes unpaid. These fees are the responsibility of the customer. 

Do you ship internationally?
Yes! At this time we only ship within the United States + Canada.


Help! My package says it has been delivered but I can't find it.
Unfortunately, we have no control over your purchase once it leaves our premises. Please call your local shipping office (USPS or UPS according to your tracking info) with your tracking number handy so they can get in contact with the driver who was responsible for your delivery and/or open a missing package claim. Poppywells is not responsible for any lost or stolen packages once the tracking number confirms delivery.