Returns + Exchanges
To begin your return, please visit our RETURN PORTAL here. Orders sent back without prior authorization will be refused. Please note, returns for store credit are free, returns for refund incur $6.95 shipping fee when using our pre-paid return label.
Unwashed, unworn and unused full-priced merchandise may be returned but must be postmarked for return within 14 days of original delivery date for refund or store credit. (Accessories, discounted items + items marked on SALE on our website are not eligible for return/exchange-- no exceptions will be made). Items must be returned with tags attached + in their original packaging. All swimwear must have hygienic liner intact to be eligible for return. Returned items that do not follow this criteria will be sent back to the customer and a refund/credit will not be issued. We reserve the right to refuse refunds/store credit if products appear to be damaged by the customer. Buyer is responsible for all shipping costs on returns.
*HOLIDAY RETURN POLICY*
Eligible orders placed between Nov. 22 + Dec. 24, 2020 may be returned for store credit via gift card through Jan 8, 2021. Please email us for return authorization instead of using the return portal if it has been more than 14 days since the purchase was made.
We do not offer exchanges at this time due to our high turnover rate. We suggest returning your unwanted item/s and then purchasing/using your store credit to purchase the replacement item/s. Sorry, we cannot hold items to exchange.
Questions? Email us here or at firstname.lastname@example.org